Mission & Strategic Plan

Mission & Strategic Plan

Core Values

COMMUNITY SERVICE

We are committed to helpful, friendly, and quality service that promotes lifelong learning.


INTEGRITY

We are committed to being ethical, honest, responsible, and trustworthy.


RESPECT

We are committed to an environment of respect for our patrons, staff, and library resources.


STEWARDSHIP

We are committed to the responsible use of all resources entrusted to us by the public in an open and accountable environment.


INNOVATION

We are committed to using emerging practices and technologies to meet current and future community needs.

Mission

Our mission is to enrich our community by providing access to resources and services that educate, inform, and enhance the quality and enjoyment of life.

Vision

  • Known, valued, and used by the public
  • Staff and services that meet the growing needs of the entire community
  • Innovative options for accessing library services
  • Vibrant community center
  • Vital partner with community organizations and individuals
  • Highest level of excellence as recognized by the Kentucky Public Library Association

Woodford County Library Strategic Plan

Purpose of the Strategic Plan

The Woodford County Library Strategic Plan provides a cohesive vision and direction for the Library for the next three years and beyond. The Strategic Plan outlines the Library's plans for customer-focused service and enhanced technologies to better serve the community and position the Library as a relevant and high-achieving public service organization.

Goal 1

Diverse programs and services that support the needs of the community

  • Performance Indicators
    • Increase circulation annually by 2%
    • Increase program attendance 10% by FY 2020
  • Objectives & Strategies

    Sustain a high quality collection

    • Conduct an on-going inventory of all collections
    • Evaluate strengths and weaknesses of the collection on an on-going basis
    • Increase the diversity of the collection
    • Develop methodology for rotation of collection between branches

    Provide a full service digital library

    • Conduct a patron needs assessment and identify potential gaps
    • Develop and implement a plan to better meet community needs

    Provide a broad range of high quality programs

    • Survey the community to determine programming needs/wants

    Increase access to current and emerging technologies

    • Evaluate existing technology resources
    • Benchmark technology resources at comparable libraries
    • Continue and expand technological offerings for patrons

Goal 2

Community-wide awareness of library programs and services

  • Performance Indicators
    • Increase # of cardholders 10% by FY 2020
    • Increase library visits 5% by FY 2020
  • Objectives & Strategies

    Implement a public relations and marketing plan

    • Identify the strengths and weaknesses of current practices
    • Benchmark practices with other libraries recognized as exemplary by the Kentucky Public Library Association
    • Increase support for and use of social media marketing activites
    • Promote word-of-mouth marketing best practices
    • Improve marketing of the bookmobile

    Advance community partnerships

    • Review current community partners
    • Identify potential new partners
    • Participate in community events to increase the visibility of the library
    • Assign a staff member to oversee the on-going development of community partnerships
    • Increase collaboration with the Friends of the Woodford County Library



Goal 3

Excellent Customer Service

  • Performance Indicators
    • Increase outreach visits by 10% in FY 2018
  • Objectives & Strategies

    Provide a safe and welcoming environment for patrons and staff

    • Develop an emergency plan with a procedure checklist for staff
    • Provide annual security training for staff
    • Investigate additional library security measures by seeking advice from security professionals

    Provide staffing that addresses the needs of a diverse and growing community

    • Identify staffing needs on an on-going basis
    • Secure staff to meet identified needs

    Increase staff training and development

    • Create an on-going process for gathering feedback from staff on training and learning needs
    • Provide bi-annual in-house training for all staff

    Improve internal communications

    • Recognize employee accomplishments
    • Solicit input from staff on how to continuously improve communication

    Increase access to library programs and services

    • Determine additional signage needs inside and outside the facility
    • Implement additional hours of operation as resources allow
    • Identify optimal locations for drop off/pick-boxes for library materials
    • Utilize identified potential sites for off-site programming throughout the county


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Goal 4

Responsible oversight of financial support and resources

  • Performance Indicators
    • Positive audit reports
  • Objectives & Strategies

    Ensure continued responsible financial management and budgeting

    • Conduct annual audits by a reputable firm
    • Provide continued oversight of all library expenditures by Board of Trustees
    • Promote transparency
    • Ensure revenue necessary to maintain exemplary library status as recognized by KPLA

    Seek alternative sources of revenue

    • Seek grant funding from governmental and nonprofit organizations
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